Aftersales: Ongoing Support for Your Boat in North Wales

At Above the Brine, our relationship with customers does not end when work is completed. Our aftersales service provides ongoing technical support, warranty assistance and practical advice to help you get the most from your vessel.

Based at Victoria Dock, Caernarfon, we support boat owners across North Wales, Anglesey and the North West.

What Our Aftersales Service Covers

Our aftersales support includes post-installation guidance, technical advice, fault triage, manufacturer liaison and assistance with warranty processes.

Whether you have had an engine installed, refit completed or maintenance carried out, our team remains available to help.

Warranty Assistance

We work with leading manufacturers including Beta Marine Inboards and Tohatsu Outboards and assist customers with warranty registration, claim submission and manufacturer communication.

If you require warranty support, complete our Engine Support Enquiry Form.

Click Request Aftersales Support to begin.

Technical Advice & Ongoing Support

If you experience an issue, have a technical question or need guidance on operating or maintaining your boat, our aftersales team can help diagnose problems early and advise on next steps.

Why Choose Above the Brine

We understand marine systems in real-world conditions and aim to provide practical, honest and timely support.

Our team has direct access to engineering, parts supply and yard facilities, enabling us to resolve issues efficiently.

Frequently Asked Questions

Do you only support work completed by Above the Brine?

We prioritise our own customers but will consider supporting other vessels where capacity allows.

How do I contact aftersales?

Submit your details via the Engine Support Enquiry Form and our team will respond as quickly as possible.

Can you help with non-warranty issues?

Yes. Aftersales covers both warranty and non-warranty technical support.

Related Services

Explore Engineering, Maintenance, Refit & Repair, and Yard Facilities for full support.